Making Calls

Either pick up the handset or press the “speaker” button then dial the number on the keypad and press the Call key.

  • On desk-phones the Call key is the OK button in the middle of the silver navigation pad.
  • On cordless phones the Call key is the button with a green telephone icon.

If your telephone has speed dial buttons then make calls simply by pressing one of the buttons.

To call an international number please dial 00 before the country code. Your telephones will only be able to make calls to international numbers if your System Administrator has authorised us to activate the feature on your extension. The feature is disabled by default.

On request we can also bar all external calls on specified extensions and we can bar calls to expensive “special service numbers” with 084 and 087 prefixes.

You cannot make calls to premium rate (09xx) numbers under any circumstances.