VIP VoIP Wiki.
Index
Customer Management in the Portal
Setting up a new customer
Enable portal access for a customer
Request a VoIP server
Request Integration with Third-Party software
Requesting a number port
Allocate new telephone numbers
Additional Portal Features
Set up a shared LDAP telephone directory
Enable call recording
Failover procedure for backup servers
Yealink Basic Phone Operation
Making a call
Using the Built-in Directory
Handling Multiple Incoming Calls
Transferring a Call
3 way Conference Calls
Pick up a call from another ringing phone
End user system guides
Diverting calls to your extension to another number
Voicemail Management
Advanced Features
Star codes for users - Quick reference
Recording audio for message players and auto-attendants
How to setup Click 2 Dial Chrome Plugin
How to setup the VIP VoIP Companion App
Telephone system administration
Star codes for administrators - Quick reference
All star codes full reference
Enable SRTP (encrypted audio) for an extension
Connecting Xtelsio TAPI to the Manger Interface
Changing the ringtone for a specific DDI
Troubleshooting
Stopping phantom calls
One way audio issues